Logmein Rescue Technician Console Download Mac

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LogMeIn Rescue System Requirements

This is a walkthrough of LogMeIn Rescue's Technician Console. Here we will cover almost all of the Tech Console including how to start a remote session, wher. I answered from a LogMeIn Free & Pro perspective, not Rescue. It is not possible to run the Technician Console on a Mac. It is also not possible to run the Rescue applet on a remote machine. Apologies for misleading you. LogMeIn Rescue Technician Console How to uninstall LogMeIn Rescue Technician Console from your computer LogMeIn Rescue Technician Console is a Windows program. Read more about how to remove it from your PC. The Windows release was created by LogMeIn, Inc. Statplus download for mac. Go over here where you can find out more on LogMeIn, Inc. Usually the LogMeIn Rescue. Learn more about Rescue. Multi-platform support for users across PC, Mac, iOS, and Android devices; Full customization and administration controls that lets you tailor Rescue to your company's processes; Enterprise-grade security measures, including TLS 1.2 transport security with AES-256-bit encryption.

Technician Desktop Device System Requirements

Any computer running the LogMeIn Rescue Technician Console must meet the following system requirements. Firefox para mac download chrome.

Requirement for using the standalone version of Technician Console:

• Microsoft Windows Vista and above
• Apple Macintosh OS X 10.7 (Lion) and above for Technician Console for Mac desktop application
• A working Internet connection (ISDN or faster if performing remote control or remote viewing)
• Up to 100MB of memory plus 20MB per remote control session
• Up to 30MB of storage space plus 20MB for all smartphone simulations

Requirements for the browser-based Technician Console:

• Microsoft Windows Vista and above
• Microsoft Server 2008 and above (including 64 bit versions)
• Internet Explorer 7 and above with support for 128-bit or 256-bit encryption
• Firefox under version 43
• Chrome and MS Edge are not supported
• A working Internet connection (ISDN or faster if performing remote control or remote viewing)
• Up to 100MB of memory plus 20MB per remote control session
• Up to 30MB of storage space plus 20MB for all smartphone simulations

Requirements for using the Collaboration version of the Technician Console:

• Microsoft Windows Vista and above
• A working Internet connection (ISDN or faster if performing remote control or remote viewing)
• Up to 100MB of memory plus 20MB per remote control session
• Up to 30MB of storage space plus 20MB for all smartphone simulations

Requirements for using the Rescue Lens Technician Console:

• Internet connection with minimum 800 kbit/sec bandwidth
• From both the support technician's and the customer's network, the following web resources need to be accessible:
  • *.logmeinrescue.com domain group
    Note: For Rescue-enterprise customers the *.logmeinrescue-enterprise.com domain group applies.
  • For networks explicitly filtering outbound destination ports and protocols, the following ports are used on the Rescue side:
    • 15000 (UDP traffic) or 443 (TCP traffic) for Rescue Lens media sessions

      Example: rescuemedia[XX-XX].logmeinrescue-enterprise.com:443

Customer Desktop Device System Requirements

Technicians using LogMeIn Rescue can provide remote support to computers meeting the following system requirements:

• Microsoft Windows Vista and above
• Microsoft Server 2008 and above (including 64 bit versions)
• Apple Macintosh OS X 10.4 (Tiger) and above
  Note: Rescue Applet over Mac Instant Chat supports only MAC OS X 10.6 (Snow Leopard) and above.
• For optimal performance, the customer should be connected to the Internet via a broadband connection (T1, cable modem, ISDN, or DSL); 28K dial-up is also supported
• 100MB, plus an additional 20MB of memory for each remote control session (Technician Collaboration can cause simultaneous remote control sessions on the customer device)

Choosing how to handle sessions when an unsupported OS is detected

It may happen that customers using an unsupported operating system try to start a Rescue session. Administrators have two options available in the Administration Center on the Global Settings tab under Unsupported customer OS > If an unsupported OS is detected:

• Start Instant Chat session – Place the customer in an Instant Chat session.
• Do not start session – Show the customer a message explaining that they cannot start a session because they are using an unsupported browser.

Customer Mobile Device System Requirements

Requirements for Using the Rescue+Mobile App

Android Requirements:

• Android 4.4 and above (Android 5.0 or above recommended)
• Dual-core CPU (Quad-core CPU recommended)
• 1 GByte RAM (2 GByte recommended)
• 20 MByte free space
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

For Remote Control Advanced features, certain devices also require an add-on application from Google Play.

• Samsung devices powered by KNOX
• The following devices running Android 4.4 and above:
  • LG
  • HTC
  • Honeywell Mobility Edge
  • Huawei
  • select Positivo devices

iOS Requirements:

• iOS 11 and above
• 20 MByte free space
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

Requirements for Using the Rescue Lens Mobile App

Rescue Lens Android Requirements:

• Android 4.4 or above (Android 5.0 or above recommended)
• Dual-core CPU (Quad-core CPU recommended)
• 1 GByte RAM (2 GByte recommended)
• 25 MByte free space
• Camera with autofocus and resolution 640*480
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

Rescue Lens iOS Requirements:

• iOS 11 or above
• 20 MByte free space
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

Customer Desktop Device System Requirements

Technicians using LogMeIn Rescue can provide remote support to computers meeting the following system requirements:

• Microsoft Windows Vista and above
• Microsoft Server 2008 and above (including 64 bit versions)
• Apple Macintosh OS X 10.4 (Tiger) and above
  Note: Rescue Applet over Mac Instant Chat supports only MAC OS X 10.6 (Snow Leopard) and above.
• For optimal performance, the customer should be connected to the Internet via a broadband connection (T1, cable modem, ISDN, or DSL); 28K dial-up is also supported
• 100MB, plus an additional 20MB of memory for each remote control session (Technician Collaboration can cause simultaneous remote control sessions on the customer device)

Choosing how to handle sessions when an unsupported OS is detected

It may happen that customers using an unsupported operating system try to start a Rescue session. Administrators have two options available in the Administration Center on the Global Settings tab under Unsupported customer OS > If an unsupported OS is detected:

• Start Instant Chat session – Place the customer in an Instant Chat session.
• Do not start session – Show the customer a message explaining that they cannot start a session because they are using an unsupported browser.

Customer Mobile Device System Requirements

Requirements for Using the Rescue+Mobile App

Android Requirements:

• Android 4.4 and above (Android 5.0 or above recommended)
• Dual-core CPU (Quad-core CPU recommended)
• 1 GByte RAM (2 GByte recommended)
• 20 MByte free space
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

For Remote Control Advanced features, certain devices also require an add-on application from Google Play.

• Samsung devices powered by KNOX
• The following devices running Android 4.4 and above:
  • LG
  • HTC
  • Honeywell Mobility Edge
  • Huawei
  • select Positivo devices

iOS Requirements:

• iOS 11 and above
• 20 MByte free space
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

Requirements for Using the Rescue Lens Mobile App

Rescue Lens Android Requirements:

• Android 4.4 or above (Android 5.0 or above recommended)
• Dual-core CPU (Quad-core CPU recommended)
• 1 GByte RAM (2 GByte recommended)
• 25 MByte free space
• Camera with autofocus and resolution 640*480
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

Rescue Lens iOS Requirements:

• iOS 11 or above
• 20 MByte free space
• Internet connection with minimum 400 kbit/sec bandwidth (4G/LTE or equivalent WiFi recommended)

Overview

LogMeIn Rescue Technician Console is a Shareware software in the category Miscellaneous developed by LogMeIn, Inc.

The latest version of LogMeIn Rescue Technician Console is 5.0.321, released on 02/18/2008. It was initially added to our database on 10/29/2007.

Logmein Rescue Technician Console Download Mac Download

LogMeIn Rescue Technician Console runs on the following operating systems: Windows.

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